SadhguruSynapse Solutions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By accessing or using our website at sadhgurusynapse.com or any of our products and services, you agree to this policy.
1. Information We Collect
We collect information in the following ways:
- Information you provide directly — such as your name and email address when you contact us via email or inquiry forms.
- Usage data — pages visited, time spent, browser type, operating system, and referring URL, collected automatically when you visit our website.
- Communications — any messages, requests, or feedback you send us by email or other channels.
- Product usage data — for our SaaS products, anonymised logs and usage metrics to improve product performance and reliability.
We do not collect sensitive personal data such as financial information, government IDs, or health data through this website.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Deliver and improve our products and services
- Send transactional or product-related communications you have requested
- Monitor and analyse website traffic to improve user experience
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Cookies and Tracking
Our website may use essential cookies to ensure basic functionality. We do not use third-party advertising or tracking cookies. We may use analytics tools (such as server-side access logs) to understand aggregate visitor patterns. No personally identifiable tracking is performed without your consent.
You can configure your browser to refuse cookies. Note that some parts of the website may not function correctly if cookies are disabled.
4. Third-Party Services
Our website uses the following third-party services, each with their own privacy policies:
- Google Fonts — used for typography; Google may collect request metadata. See Google Privacy Policy.
- GitHub — our source code is hosted on GitHub. See GitHub Privacy Statement.
We are not responsible for the privacy practices of these third-party services.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Email correspondence is retained for up to 3 years for business continuity purposes. You may request deletion of your data at any time by contacting us.
6. Data Security
We implement industry-standard security measures — including TLS encryption in transit and access controls — to protect your personal information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate or incomplete data
- Deletion — request deletion of your personal data
- Objection — object to processing of your personal data in certain circumstances
- Portability — request transfer of your data in a machine-readable format
To exercise any of these rights, contact us at sales@sadhgurusynapse.com. We will respond within 30 days.
8. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us immediately and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the revised policy.
10. Governing Law
This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts in India.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: